Metro Heart Institute
Giving clinicians their time back, without changing how they work.
60%
Less Documentation Time
Per clinician per shift
45%
Faster Discharge
Reduction in discharge time
+28%
Doctor Productivity
More patients seen per day
40%
Less Admin Work
For support staff
THE CHALLENGE
What the hospital was facing
Cardiologists were spending 35–40% of their shift on documentation rather than patient care
Discharge summaries took hours to compile, delaying bed turnover and increasing patient wait times
Critical clinical notes were often incomplete or delayed, creating compliance and handoff risks
Administrative overhead consumed 40% of support staff bandwidth, limiting capacity for growth
No automated system for capturing voice dictations meant documentation errors were common
THE SOLUTION
Agents deployed
Voice Documentation Agent
ActiveClinical Workflow Agent
ActiveIMPLEMENTATION
Live in 1–2 weeks
Zero downtime to clinical operations. Integrated with existing HIS.
Our clinicians now spend more time with patients instead of screens.
Dr. Neha Kapoor
Chief Medical Officer, Metro Heart Institute