CareFirst Medical Center
A single AI layer that unified operations across all departments.
20%
Revenue Recovered
Unbilled procedures captured
55%
Less Manual Reporting
Across all departments
35%
Faster Decisions
With live dashboards
25%
Operational Efficiency
Hospital-wide improvement
THE CHALLENGE
What the hospital was facing
At scale, manual reporting across departments created data silos with no unified view for leadership
Revenue leakage was systemic: unbilled procedures and delayed charge captures cost significant revenue annually
Reporting cycles took 3–4 days, making it impossible to respond to operational issues in real time
Manual data aggregation for board-level dashboards required a full analyst team each quarter
Department heads had no live visibility into bed occupancy, OT utilisation, or billing status
THE SOLUTION
Agents deployed
Revenue Intelligence Agent
ActiveAnalytics Agent
ActiveExecutive Dashboard
ActiveIMPLEMENTATION
Live in 1–2 weeks
Zero downtime to clinical operations. Integrated with existing HIS.
Zonov.ai became our operational command center.
Amit Verma
CEO, CareFirst Medical Center